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Sari-Insurance
is a business insurance product that was specifically created for sari-sari store entrepreneurs.
The goal of Sari-Insurance is to provide sari-sari entrepreneurs with essential benefits and coverage that protects their stores in the face of a natural or business disaster.
Kindly read through the complete policy to fully understand the benefits and claim process of your coverage.
![](https://i0.wp.com/packworks.io/wp-content/uploads/2022/11/thunder.webp?resize=326%2C326&ssl=1)
67% of Filipino respondents worry about severe weather changes
![](https://i0.wp.com/packworks.io/wp-content/uploads/2022/11/rain.webp?resize=321%2C322&ssl=1)
62% know someone harmed by weather effects
![](https://i0.wp.com/packworks.io/wp-content/uploads/2022/11/rain-person.webp?resize=283%2C432&ssl=1)
7.8 million people affected by Typhoon Odette in 2021
![](https://i0.wp.com/packworks.io/wp-content/uploads/2022/11/rain-ph.webp?resize=665%2C385&ssl=1)
The Philippines experiences an average of 20 storms/year
![](https://i0.wp.com/packworks.io/wp-content/uploads/2022/11/thunder.webp?resize=326%2C326&ssl=1)
67% of Filipino respondents worry about severe weather changes
![](https://i0.wp.com/packworks.io/wp-content/uploads/2022/11/rain.webp?resize=321%2C322&ssl=1)
62% know someone harmed by weather effects
![](https://i0.wp.com/packworks.io/wp-content/uploads/2022/11/rain-person.webp?resize=283%2C432&ssl=1)
7.8 million people affected by Typhoon Odette in 2021
![](https://i0.wp.com/packworks.io/wp-content/uploads/2022/11/rain-ph.webp?resize=665%2C385&ssl=1)
The Philippines experiences an average of 20 storms/year
I. Benefits
A. Description of Benefits
1. Cash Assistance for Property Damage
Get protection against Fire & Lightning plus Allied Perils (building improvement, furniture, fixtures and fittings, equipment & stocks). You can maintain the structure of your business and its contents with protection from earthquakes, floods caused by natural causes, and typhoons.
This cash assistance does not cover any loss or damage:
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On residential structures and their contents, unless these are used in a commercial enterprise
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Claims due to Arson
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Flooding caused by man-made or mechanical events
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Fraudulent claims or those involving any false declaration
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Loss, destruction, damage, or legal liability, directly or indirectly caused by nuclear weapons material
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Establishments that are less than 50 meters away from a body of water
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Establishments that are not made of Class A materials (made of concrete walls and iron/steel/concrete roof)
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Establishments in public markets with no sprinkler system
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2. Personal Accident (PA)
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Covers death, disablement, or bodily injury to the insured caused by violent, accidental, or external and visible causes/forces. The injury should not be caused by anything else except the accident.
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PA coverage shall be given even if the cash assistance benefit has been exhausted.
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The maximum benefit in one policy year should not exceed the maximum sum insured. In case of another disablement or accidental death after a portion of the disablement benefits have been paid, death benefits to be paid out will be based on the remaining balance.
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Table of Permanent Disablement Benefits
Description of Loss | Percentage of Accident Benefit |
Loss of both hands or both feet | 100% |
Loss of any two limbs | 100% |
Total loss of sight of both eyes | 100% |
Loss of hearing in both ears | 50% |
Loss of one hand/feet/ limb or sight of one eye | 50% |
The PA benefit will not be paid in case of accidental death or disablement caused by : Suicide or self-inflicted injuries
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Active war, active terrorism or riots
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Illegal or criminal acts committed by the insured punishable under the Revised Penal Code, as amended, (Act No. 3815) or special penal laws.
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PA cover terminates when the insured turns 66 years old.
3. Burglary & Robbery
Coverage for Burglary and Robbery is terminated once the cash assistance for property damage has been exhausted. Cash/Monies/Money losses are not covered by this benefit.
3.1 In case of robbery, the insured shall be entitled to the actual amount of loss, up to the maximum amount of benefit, provided that the loss or damage must be within the insured property. The loss must be a direct result of robbery which is defined as an actual theft or an attempt with:
3.1.1) actual forcible and violent entry into or exit from the insured
property; or
3.1.2) an assault or violence to any person or threat thereof.
3.2 In case of burglary, the insured will be entitled to the actual amount of loss, up to the maximum amount of benefit provided the loss or damage must be within the insured property.
4. 24/7 Emergency Assistance in key cities nationwide
Provides access to a hotline for the following services:
• Ground and Air Ambulance assistance
• Roadside assistance – towing, crane, and minor onsite repair services (change of flat tires, battery boosting, emergency fuel delivery).
• Fire assistance – coordination with the nearest fire department
• Police assistance – coordination with the nearest police station
All assistance services availed thru the hotline shall be paid by the insured member. For ambulance and roadside assistance, rates will vary depending on the specific service requested and your location.
BENEFITS | BENEFIT AMOUNT | REMARKS |
Cash Assistance for Property Damage | Php 10,000 |
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Fire Lightning cover | ||
Earthquake cover | ||
Flood cover | ||
Typhoon cover | ||
Accidental Death Disablement | Php 1,000 | Subject to the Table of Permanent Disablement Benefits |
Burglary Robbery | Php 1,000 | Actual amount of loss, up to the maximum Benefit Amount |
Emergency Assistance | Included | Access only. Actual service availed will be paid by the Insured |
The amount of insurance shall be reduced automatically by the amount of any claim paid.
C. Maximum Benefits. Only one policy shall be in force and payable at any point in time. If a Member secures another cover for the same establishment/structure, only one benefit will be paid upon the claim. Premiums in excess of the coverage will be refunded.
II. Effectivity and Termination of Cover
A. Period of insurance coverage: To be stated in the communications received by insured Members
B. Grace Period. For programs where premiums are paid by Packworks Members (contributory), Members have a maximum grace period of forty-five (45) calendar days from due date of premiums payments. Your policy is in force during this time unless You notify us in writing of your intention to terminate the policy. In which case, You shall be liable to Us for payment of a pro rata premium for the time the policy shall have been in force during the grace period.
C. Termination of Insurance. Insurance will terminate on the earliest of the following dates:
1. The date of termination of the Packworks Group Policy;
2. The date at the end of the grace period if any premium due for the Member’s insurance remains unpaid;
3. The date the Member ceases to be eligible for Insurance:
i. For Personal accident, when the Member attains age 65, or
i. when the Member ceases to be a member of Packworks
4. The date of death of the Member.
Any unused premiums due to Member termination shall be refunded to the Member based on the proportion of premiums shared.
D. Short Period Rate Cancellation Table. In the event of this Policy being surrendered by the Member for cancellation, AXA shall retain a premium in accordance with the following scale for the time the policy has been in force.
No of Months | 1 | 2 | 3 | More than 4 |
Percentage | 60% | 80% | 90% | 100% |
III. Claims
(ENGLISH)
Please follow the steps below to file an insurance claim:
1. Step 1: Email a First Notice of Loss (FNOL) to AXA within the required number of days
Please email AXA:
a. Within 60 days if it’s a Property o Robbery claim, or
b. Within 30 days if it’s Accident claim
Count starts on the date of the incident (e.g. date of the typhoon, accident, robbery)
Send the email to property.claims@axa.com.ph at dally.dalisay@axa.com.ph and include:
1. Insured’s full name
2. What happened/Incident e.g. typhoon, fire, robbery, accident
3. Date of incident
4. Damage incurred e.g. damaged equipment and stocks estimated worth Php ___ due to
flooding/fire
Failure to provide FNOL within the prescribed period may result in non-payment of claim.
2. Step 2: Submit complete claim requirements
Complete the claim requirements needed per claim type so your claim can be processed.
Once complete, please email to property.claims@axa.com.ph at dally.dalisay@axa.com.ph.
PROPERTY & ROBBERY CLAIM REQUIREMENTS |
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Property Damage – Structure and Contents |
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Robbery and Burglary |
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PERSONAL ACCIDENT CLAIM REQUIREMENTS | |
Accidental Death Claim |
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Permanent Disability Claim |
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(TAGALOG)
Sundin ang mga sumusunod kung sakaling meron kayong ifa-file na insurance claim:
1. Step 1: Mag-email ng First Notice of Loss (FNOL) kay AXA sa loob ng nakatakdang panahon
Mag-email sa AXA:
a. sa loob ng 60 na araw kung Property o Robbery claim, o
b. sa loob ng 30 na araw kung Accident claim
Magsisimula ang bilang ng araw sa petsa ng insidente (halimbawa: date of the typhoon, accident, robbery)
Mag-email sa property.claims@axa.com.ph at dally.dalisay@axa.com.ph
at banggitin:
1. Ang inyong buong pangalan
2. Ano ang insidenteng nangyari. Halimbawa – baha, lindol, sunog, nanakawan, etc
3. Kailan ito nangyari
4. Ano ang damage na inyong natamo. Halimbawa: nasira ang appliances, mga paninda, etc
na nagkakahalaga ng Php _____ dahil sa baha.
Kung hindi nakapag-email para magbigay ng FNOL sa loob ng mga araw na nabanggit, maaring hindi na mabayaran ang inyong claim.
2. Step 2: Magsubmit ng kumpletong claim requirements
Ito ang claim requirements na dapat makumpleto para ma-process at mabayaran ang inyong
claim. Pag kumpleto na, paki-email po sa property.claims@axa.com.ph at dally.dalisay@axa.com.ph.
PROPERTY & ROBBERY CLAIM REQUIREMENTS |
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Property Damage – Structure and Contents |
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Robbery and Burglary |
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PERSONAL ACCIDENT CLAIM REQUIREMENTS | |
Accidental Death Claim |
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Permanent Disability Claim |
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